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In The Workplace

We鈥檙e a small business. We can鈥檛 afford to pay high salaries. How do we motivate workers without spending much? 鈥 Silver Anchor.

Of course there鈥檚 a way. First, be kind to your people 鈥 just be aware that it鈥檚 not a magic bullet. Kindness can help win loyalty, but true happiness can鈥檛 be secured over the long term.

Imagine this. If engagement is low, what鈥檚 the usual management reaction? For some managers, the first instinct is to order pizza. When morale dips again, they raise the pizza budget. It鈥檚 a cycle. Eventually, the team becomes overfed, under-inspired, and yet suspicious of anything round and delivered in 30 minutes.

Here鈥檚 the painful truth. No amount of free pizza can sustain motivation. Workers become demotivated because they feel they鈥檙e being taken for a ride. They鈥檙e disengaged because their work feels meaningless or they鈥檙e being micromanaged.

ROOTED IN PSYCHOLOGY
For many organizations, big or small, the most effective motivators cost nothing. They are rooted in psychology, not in procuring the best coffee machine or the most expensive pizza. Here are some non-traditional and inexpensive ways to energize people without necessarily breaking the bank:

One, give the workers control over their work. Motivation goes up if they鈥檙e empowered and trusted, subject to certain limitations. Let them solve problems that make it difficult to perform their task. Or let them choose their schedule for certain days with the concurrence of other workers.

Also, let the workers report at 15-minute morning meetings the problems they are encountering and the solutions they may have developed. When workers are allowed to design how they work, they commit much harder when they鈥檙e given assignments.

Two, recognize people with a personal touch. It鈥檚 as simple as giving them a handwritten note on a Post-it, a quick 鈥渢hank you鈥 at the beginning of a meeting, or an e-mail copied to top executives. Avoid being overly mechanical.

Research supports authentic recognition. Many people don鈥檛 need formalities. They need any evidence they鈥檙e seen and heard in public while being commended by their bosses.

Three, involve other workers in the recognition process. Sometimes, being recognized by colleagues is more powerful when the accolade doesn鈥檛 come from a department manager. Some examples include a micro-award for 鈥測ou made my work easy last week.鈥

This could be done by establishing a one-hour 鈥淔abulous Friday鈥 event where team members name someone who helped them in the past few days. The idea behind this is simple 鈥 recognition from work colleagues promotes a sense of belonging.

Four, consult the workers before making a final decision. Some managers ask for feedback after they鈥檝e already made up their mind. That鈥檚 not consultation. Co-ownership becomes strong when the workers feel their fingerprints were on the plan since its inception.

This approach alone sends an important message. Your contribution to this idea is important, not just your attendance and cooperation.

Five, require people to become visible. Create opportunities for them. But don鈥檛 force the issue with introverts. Many people would rather be seen working, especially outside their work stations. For example, give people about three minutes in a cross-functional meeting.

Ask them to introduce an improved work process. Let them be the spokesperson for every small win. Visibility, no matter how small is the corporate equivalent of sunlight. Nothing grows without it.

Six, give them small privileges. Allow them to bask in prestige and other symbolic perks. This includes giving them the first choice of being assigned in certain branches, especially if they鈥檙e located near their residence.

Another example is to give them a 鈥淰IP desk鈥 close to a window, if not close to the air-conditioning. These things cost nothing but feel like status. Never underestimate the magic of low-cost prestige.

Seven, identify and remove all stupid policies. Some workers who are perceived to be demotivated are simply frustrated with unreasonable policies, like requiring five approvals on an application for a one-day vacation leave.

It鈥檚 also a friction point for some line supervisors who feel they鈥檙e not sufficiently trusted by management. Allow people to identify their challenges and propose solutions with the help of their team leaders.

Eight, let the workers showcase their hobbies. People feel proud when they鈥檙e not just treated as plain workers, but become models for extracurricular interests. This could be done during a bite-sized 鈥渢ell me something in 15 minutes鈥 segments during a town hall meeting.

Sharing workers鈥 skills or anything they know well is a booster for them. Allowing the workers to share their interests outside of work turns them into visible contributors that lead them to become 鈥渆xperts.鈥

In conclusion, people are motivated because they鈥檙e being treated as adults whose contributions matter. When people are trusted, they reciprocate by being responsible. And when they鈥檙e allowed to 鈥渂ask in the sun,鈥 they put in a lot of effort.

When they feel valued, they stay committed.

 

Consult Rey Elbo on your workplace situations for free. E-mail [email protected] or DM him on Facebook, LinkedIn, X or via .