PalawanPay听expands services for domestic workers听

The Palawan Group of Companies said that it will expand the services of its e-wallet and digital payment application,听PalawanPay, to cater to the needs of Filipino domestic workers and promote financial inclusion.听听听听
鈥淥ur plan is to really expand our services for听PalawanPay,鈥 Palawan Group of Companies Chief Marketing Officer Bernard V.听Kaibigan听told reporters in an interview on Monday.听听听
鈥淓ventually, in our听PalawanPay, we’ll form a community of services that is really applicable to our house helpers,鈥 he added.听听
This initiative aligns with the group’s mission to champion house helpers, as mentioned in its annual听Kasambahay听Kasambuhay听Pilipinas Awards, where they honor stories of Filipino helpers from across the globe.听听听听
“The proof is when you talk to a lot of helpers, whether here in Metro Manila or other parts of the country, a lot of them are loyal customers of Palawan,” Palawan Group of Companies President and Chief Executive Officer Karlo M. Castro said in an interview.听听听听
House helpers are among the group’s valued customers, according to Mr. Castro. 鈥淭he听kasambahays听(housekeepers) are really an important and significant customer segment for the Palawan Group.”听听听听
鈥淭hat segment and similar segments are part of the mission of Palawan, which is to really connect people and businesses towards financial success,鈥 he added.听听
Data from the 2024 Country Reports on Human Rights Practices in the Philippines, published by the U.S Department of State, found that there are approximately two million domestic workers in the country. Of which,听nearly 85%听are women, aged as young as 15 years old.听听听听听
Although the听population听of helpers in the country is notable, Mr.听Kaibigan听underscored that the well-being of these workers is often overlooked. 鈥淭he most neglected aspect, also for housekeepers, is that they are not given the benefit of having an annual physical exam.鈥澨听
To address this issue, the group offers insurance for housekeepers, specifically for annual physical examinations.听听听听听
鈥淚t’s really more of an advocacy product to support our households so that they can also have a health benefit,鈥 he added.听听听听听
The group also promotes jewelry investment among domestic workers to help with their finances. 鈥淭hey听can’t听usually afford the 24K that has high grams. So, what Palawan made is one gram of gold, but the rest is silver,鈥 the Palawan Group executive said.听听听听
“When the time comes that they need it [funds], they can use it,” he added.听听听听
Other services lined up in the group鈥檚 pipeline for domestic workers include savings accounts and lending services, Palawan Credit. 鈥斕Almira Louise S. Martinez


