Digital Reporter

The increasing number of vehicles in Metro Manila not only aggravates traffic congestion but also the daily problem of where to park your car. So five months ago, a former executive built his own tech startup aimed at addressing this problem.

Thirty鈥慺our鈥憏ear鈥憃ld Martin Luchangco spent a decade working at insurance company聽聽and two years at banking giant聽. During those years, he was lucky enough to have been provided with his own parking slot, which spared him the trouble of finding a parking space. But in his daily trips to the office, he would observe the lack of parking spaces and their costs to many professionals, especially to those with 9鈥憈o鈥5 jobs.

鈥淧arking becomes expensive after four hours, so what people do is they go down from their offices three times a day, move their car out of the parking lot, and put them back in just to avoid the additional 鈧50 charge per succeeding hours,鈥 he explained. 鈥淚 found it a waste of time, but unfortunately these people have no choice.鈥

Aiming to provide a faster and easier way of parking, he took the plunge and swapped his career to launch聽鈥攁n app that provides an on鈥慸emand valet.

Mr. Luchangco tested his idea of putting up Fetch last year by serving as a valet along with his family driver to some of his friends.

鈥淭he people I did parking for were very happy, they referred the service to their friends,鈥 he recalled. 鈥淭hat鈥檚 the time I started bringing more drivers. That鈥檚 when I knew there was something good in this idea.鈥

Mr. Luchangco alloted聽鈧600,000 from his savings and started the business.

鈥淚 started saving money since I had the idea two years ago. I tried saving as much money as I can, so that when I start the business I wouldn鈥檛 need investors.鈥

He further said: 鈥淭he hard thing about finding funding is convincing people how good your idea is. If people believe in your idea, it鈥檚 not hard to find funding sources. But if you have nothing but an idea, then the process becomes harder.鈥

At present, Fetch has about 170 active users and nearly 600 app downloads.

Users can choose from six pickup points to meet a valet at a particular time. The app sends updates on the car鈥檚 status, including a photo of the parking spot where it is located. Users just need to send a notification using the app to meet the assigned driver at the same spot or at a different pick鈥憉p place upon leaving.

It charges users 鈧45 for the pickup and 鈧15 for every hour that their cars are parked. Payment is done via credit card for iOS users and cash for Android users.

鈥淲e want it to be affordable enough for people to use it everyday,鈥 he said. 鈥淲e want to change the notion that valet is a luxury service.鈥

The company has 13 drivers who were all outsourced from Newtrail Services, Inc.鈥攁 service contractor accredited by the Department of Labor and Employment. The drivers were also required to provide documents such as NBI and police clearances, professional driving license, and underwent medical check鈥憉p and character reference.

鈥淲e make sure that we only get drivers who are trustworthy. We train them very well to make sure that they know how to handle different cars,鈥 he said.

Fetch tracks its drivers via GPS and provides them with insurance coverage from聽聽for possible accidents and car damages.

According to him, the company has already raised about 鈧3.5 million, which were all from his family and friends.

Fetch currently operates only in BGC from 7am to 8pm on weekdays, with plans to extend its operation to Makati and Ortigas and make its services available 24/7 by the end of the year.

The app is also currently available only for iOS users. Android users can book a valet by messaging Fetch on Facebook while the company has yet to release the app for the system.

By the end of the year, Fetch aims to raise about 鈧8 million and develop its services.聽The company is also considering adding a carwash and other services, and extending its operations outside Metro Manila.

鈥淥ur goal is to really be able to grow our services. In this business, you need to invest in the service before you can start trying to grow your margins,鈥 he said. 鈥淚鈥檓 really looking at serving more customers, I think the profitability will follow soon after that.鈥