Of course the boss cares what you say on Twitter
SHORTLY AFTER US President Joe Biden spoke of uniting the country last week, Will Wilkinson of the Niskanen Center think tank quipped on Twitter, 鈥淚f Biden really wanted unity, he鈥檇 lynch Mike Pence.鈥 The joke 鈥 in case it doesn鈥檛 sound funny to you 鈥 being that Pence is now hated on both the left and the right.
Wilkinson quickly lost his job. And the reaction was predictable: Fox News reported the tweet at face value. Reason magazine condemned 鈥渃ancel culture.鈥 And other public intellectuals on Twitter fretted that if it can happen to Wilkinson, 鈥渋t can happen to any of us.鈥
That鈥檚 right. It can happen to anyone 鈥 who jokes on Twitter about lynching the vice-president.
This isn鈥檛 about free speech or cancel culture. It鈥檚 about employability. People who think they have unlimited free speech on social media are deluding themselves about how companies work. Just as you can鈥檛 joke about a bomb in an airport without expecting to hear from the Transportation Security Administration, you can鈥檛 say certain things on Twitter without expecting a call from HR.
Employers have made this clear for at least the past 10 years. Social media can be dangerous for those of us who rely on a paycheck. Google 鈥渨aitress fired for Facebook鈥 and you will find stories from Florida, North Carolina, and Ohio about servers getting axed for complaining about rude customers or stingy tips.
Sarcasm ratchets up the danger. This has been clear since at least 2014, when communications executive Justine Sacco lost her job after tweeting 鈥淕oing to Africa, hope I don鈥檛 get AIDS!鈥 鈥 a comment she insisted was sarcastic.
When I tweet something even moderately controversial, I ask myself if it will cause me to lose my job 鈥 and consequently health insurance and the ability to pay my mortgage. Perhaps online caution is a generational thing. Social media predates my arrival into the workforce; as soon as I had a cubicle, I was friending bosses and colleagues on Facebook, Instagram, and Twitter. This means coworkers get a peek at my personal life, and also that I self-censor, a lot. And 滨鈥檓 an oversharing millennial; Gen Z often eschews Facebook altogether and keeps other accounts private.
It鈥檚 not that different from other kinds of self-questioning at work, especially among employees outside the dominant demographic: How direct can I be? Will someone take offense if I say this? Is this too personal?
More than a century ago, the essayist John Jay Chapman described the link between employability and self-censorship in a commencement address to the graduating class of Hobart College. It鈥檚 short 鈥 you should read the whole thing 鈥 but here鈥檚 the crucial point: 鈥淭ry to raise a voice from here to Albany and watch what comes forward to shut off the sound. It is not a German sergeant, nor a Russian officer of the precinct. It is a note from a friend of your father鈥檚, offering you a place in his office. This is your warning from the secret police.鈥
Chapman goes on to advise the graduates to 鈥渕ake a bonfire of your reputations, and a close enemy of most men who would wish you well. 鈥 Be shunned, be hated, be ridiculed, be scared, be in doubt, but don鈥檛 be gagged.鈥 It鈥檚 a rousing, backbone-strengthening defense of bold speech. Often, when 滨鈥檓 deciding to speak up about something important, I鈥檝e re-read these lines for courage. And often I鈥檝e wondered how Chapman paid his bills.
But the risk is worth it only when you鈥檝e got something important to say. It鈥檚 one thing to speak up against unsafe working conditions, inadequate pay, discrimination. It鈥檚 another to risk your reputation for an online bon mot.
Firing people for social media posts, whether they are waitresses or writers, isn鈥檛 fair because it isn鈥檛 proportional. The reputational damage to a company from an employee who tweets tastelessly is small; the reputational damage to the worker from getting publicly sacked is large. And companies do sometimes terminate people for imaginary infractions, such as when Sherwin Williams fired an employee last year for making unauthorized 鈥 and wildly popular 鈥 paint-mixing videos on TikTok. (He soon had offers from several competitors.)
Employees have always had to watch their words on the job. Professionalism is a mask, and online personas aren鈥檛 people鈥檚 鈥渞eal selves,鈥 either. Both at the office and online, we鈥檙e expected to put on our most palatable faces. The safest motto is: Tweet in haste; repent at leisure.
BLOOMBERG OPINION


